Sending HTML emails and SMS messages from FileMaker: 360Works Email Plugin | FileMaker 14 Training

Sending HTML emails and SMS messages from FileMaker: 360Works Email Plugin | FileMaker 14 Training


Hi I’m Richard Carlton and I’m here with Sam Barnum in this video “hello” and we’re talking
about the 360 works email plugin “yes, email
version 2” email version 2 and so this
works What does this work with it works with FileMaker Pro “Filemaker Pro and it runs on a server very well a lot of
people use it on the server or just on a laptop and then…” Now FileMaker sends emails out on its own so why are we even talking about this “Yeah Filemaker has built-in email capability and you can send a basic
email as texts and using SMTP server or use an
email client which will open the message in the client on your desktop and you can
send it that way” so for those of you who’ve been watching my training series you already know that
we’ve spent a lot of time learning how to do SMTP emails out so they’re pretty familiar with this but
the email plugin is really cool because it allows you to do
a number of different things including sending out HTML you know graphically enhanced
emails out which are really cool right “and basically if you need
something beyond what FileMaker offers with this built in capabilities then
we’re going to offer and and we offer HTML we offer in line
attachments you can send multiple attachments with
an email and you can send an email to many recipiants very quickly also because you are not connecting and disconnecting from your SMPT server over you can do a lot of bulk operations that way if your spamming people so… “yeah so now exactly to give everyone an idea about this the
RCC free video campaign that we send out on
a weekly basis uses the email plugin from 360 works very successfully
and so we’re actually showing you products that
we use our selves on a weekly basis so I fully endorse
use this plugin. Now one thing I want to show you today and
the reason why we’re really doing this video ‘A’ it’s an awesome plugin but ‘B’ we
didn’t know that this thing actually would send out SMS messages right tell us about that “and this is new in version 2 and you can send a text messages to somebody’s phone using AIM he AOL instant Messenger account so what you do is you would log in ‘If you can read this you are imaginary’ there you go, perfect so it will happily
send the message to any phone number you want and then you don’t need to know the carrier or anything like that AIM will just a proximate along and persons phone
will ding” now in order to make this actually work we actually had to use an AIM AOL Instant Messenger account right and so we activated an account up here at the top “and over in the right is is the account that we are using and you can see also a bunch of buddy icons here and the reason this is there is in addition
to sending SMS the mail plugin will send AIM instant messengers messages and it can send those out and that’s also a nice way to notify people if you’ve got people on computers and you want instant notification that a nice thing” so you can actually have
script triggers in here that if certain conditions happen in a database even behind the scenes it could send out you know SMS messages FileMaker server could in any given
time it could do that “yeah definitely” so this is tremendously
powerful “Yeah and all we’ve talked about now is
sending and actually one other thing I wanted to
talk about thats new in version 2 is Amazon SES Simple Email Service” Know I am not familiar with this tell me what what is this “Amazon posts a lot of services lately like the Hover database or they will host your application and in addition they will host your email delivery service Okay” I am familiar with with some of it
you know they’ll will host virtual servers and things like that but I have not heard of this one “so if you
want to send email typically you need an SMTP server” Right “and that is what’s going to take charge of delivering your message to its recipient if you want to use Amazon you sign up for an access key
from Amazon and then you can use their servers to
send your emails” but they don’t call it SMTP “Right they call it simple email service and
they’ve got a lot of complicated kind of different protocols for sending
messsages that’s not really SMTP but they end up sending the email for you and our plugin can use that and that’s a
nice feature because for a lot of people
setting up an SMTP servers is just a hassle you’ve got…” Well yeah we’ve got a whole
video just about beating your head against the wall trying
to get your SMTP settings setup “Yeah” in fact Lee Lukehart has a
database that you set your general parameters in there
and then it beats the snot out of your SMTP server trying all the permutations of port
numbers and things trying to figure that out “Yeah Yeah” what can be worked “and I use, I use Amazon now to send my own personal emails it just it always works it is allways up some times our other ISP provider goes down I just use this it’s nice and also if
you’re doing a shrink wrap solution that you want to be able to send emails that’s a really nice portable way to
do it” so this is a good way of transmitting emails out… Do you receive
emails this way? or just transmitting out “Yes and that’s
something that FileMaker really can’t do is if you want to read email into a system Umm you will really want this plugin because it makes it very simple to connect to an
email server their POP or IMAP you login you get a list of messages again
you can read all the HTML from the message or the
plaintext or you get attachments you can get in line attachments you can move stuff around different mailboxes you can really build an email client
with it and actually if you download the plugin we have a FileMaker email client that
we wrote using the plugin” Okay “you can check and send emails” Now we’ve done that with the… with one of our support systems where
FileMaker is actually able to read the inbound support emails and we use the plugin for that so that
works very well what most people don’t understand and I’ll take just a quick moment to explain
that sending emails out of FileMaker generally is pretty simple straightforward affair but having emails coming into FileMaker once the mail comes into FileMaker the question is what are you going do with it because you have to know how to triage or, you know, take care of that email how do you positively identify who it is from “Yeah” and then what do you do with it,
right, and how are you going to route it, how are you going to take care of it, what if it is a spam about buying the latest box of Viagra
right, then what do you do with it, right, how do you know it’s Viagra? Right what are you going to do, so there’s a lot of thought and care that has to go into triageing inbound emails and people don’t
necessarily understand that when they say a customers calls and says Hey I want to have FileMaker read all of my mail, Like really, you know it’s in your Inbox, right “and there is a lot of interesting things behind the scenes in just a simple email message like headers that link things together in threads and you know you can group things by reply
and original message ID’s and that kind of
thing and in addition when you send messages you can set custom headers with this email plugin and that is all kind of of more on the advanced side” Sure Sure “and if there’s something it
doesn’t do, then, you know, let us know it is always… we are always adding features to it and improving it” Excellent, well I appreciate the overview
and once again so that is 360 Works at 360works.com and that’s the
email plugin All right thanks “All right thank
you Richard”

Leave a Reply

Your email address will not be published. Required fields are marked *